Welcome!login/register

Language:

Terms & Conditions

All products sold on the-waterfall-game.com are sold by the Jur Games UG.
This Terms of Use document allows our valued customers to feel comfortable knowing that Jur Games UG recognizes and supports the rights of its customers and users of the Site.
The website www.the-waterfall-game.com (including its forums, wiki and other web resources, hereinafter referred to as, “Site”) is owned and operated by Jur Games UG. This website is for your personal, non-commercial use only.

Acceptance of Terms of Use

By using, visiting, or browsing the Site, you accept, without limitation or qualification, these Terms of Use. If you do not agree to these Terms of Use, please do not use our services, purchase our products or visit our Site. These Terms of Use constitute the entire agreement between Jur Games UG and you, and supersedes all prior or contemporaneous agreements, representations, warranties, and understandings with respect to the Site, the content, products, or services provided by or through the Site, and the subject matter of these Terms of Use.

Changes to the Terms of Use

Jur Games UG reserves the right, at its discretion, to change, modify, add, or remove portions of these terms at any time. You are bound by such revisions and should therefore periodically visit this page to determine the then current Terms of Use to which you are bound. You can review the most current version of the Terms of Use at any time by clicking on the “Terms of Use” hyperlink located at the bottom of the pages on the Site. By using the Site, you signify your acceptance of this Terms of Use. Your use of the Site after changes are made signifies your agreement and assent to be bound by the Terms of Use as they exist at that time.

Terms of Offer

By placing an order through this website, you agree to the terms and conditions set for the below. Please read through these terms carefully before placing your order and print a copy for future reference. Please also read our Privacy Policy regarding personal information provided by you, which is incorporated herein by reference.

Refund Policy

If you change your mind about the products you have purchased from us, we will refund the purchase price or exchange those products (other than gift cards or seconds) in the country in which they were purchased, subject to the following conditions :

• Items must be returned within 14 days of purchase with the original receipt or other proof of purchase

• You must provide your name and address

• The returned items must be unused with original tags/labels attached.

• If you request a refund, the purchase price (excluding delivery charges for online) will be refunded to you using the original payment method once we have received the returned item back and confirmed that it meets conditions 1-4 above. You are responsible for any costs associated with returning the item to us including any currency conversion costs.

Note:

Shipping costs can only be refunded on faulty items that have been purchased separately. Shipping will not be refunded if there are other items listed on the invoice when a faulty item is returned.

Faulty Items Returns

If an item is faulty, wrongly described or different from the sample shown then we will meet our legal obligations which may include refunding the purchase price and delivery charges, or providing a replacement product, provided the item is returned within a reasonable time with proof of purchase.

Please note that any additional cost incurred due to currency conversion will not be refunded, and are considered the responsibility of the customer.

Return instructions for online purchases

If you wish to return or exchange an item purchased online via post, please contact us on email as below:

cheers@the-waterfall-game.com

Please provide the following information so we can assist you as quickly as possible:

• Your name

• Date your order was placed, if applicable

• Your Sales Order Reference Number, if available

• Your tracking number, if available

• Brief description of the problem you are experiencing

• Alternatively, you can complete the Online Returns and Exchange Form on the back of your packing slip.

Governing law

This contract is governed by the laws of Germany and such other laws which are applicable in the country where the consumer is resident.

Delivery charges

The delivery charge does not include any applicable importation charges, taxes and duties by customs in the country where the order is to be delivered. You are responsible for such taxes and duties.

We may occasionally provide special offers and promotions waiving delivery charges in certain circumstances. We reserve the right to vary, cancel or extend special offers and promotions regarding delivery charges.

Pricing

Prices online are exclusive of delivery charges. Prices are subject to change without notice.

Security

Any personal information that you submit will be protected by our secure SSL payment gateway server, which uses 256-bit security technology to protect your online order. information. This technology encrypts all information including your credit card and all personal information passed from you through our website.

Your credit card purchase may take a few minutes to process to allow us time to confirm your billing information with your financial institution.

Your invoice

You will receive an email notification containing your invoice within 1 to 3 working days from the time you place your order.

Durch das Fortsetzen der Benutzung dieser Seite, stimmst du der Benutzung von Cookies zu. Weitere Informationen

Die Cookie-Einstellungen auf dieser Website sind auf "Cookies zulassen", um Ihnen das beste Surferlebnis möglich zu geben. Wenn Sie diese Website ohne Änderung Ihrer Cookie-Einstellungen zu verwenden fortzufahren, oder klicken Sie auf "Akzeptieren" unten, dann erklären Sie sich mit diesen.

Schließen